If your payment method had been declined then you will need to place your order again, I'm afraid we aren't able to reinstate the order. Before you do this, speak to your banking or payment provider to see why this has happened. If payment has been taken and you have no order confirmation then please contact us via our contact form or call us on 03309122463 to speak to a member of the team
Please Note: We do not have the facility to be able to take orders via our telephone line and all orders would need to be made via the website.